Privacy Policy

WWW.CCIMHEALTH.COM Privacy Policy

Type of website: Medical Practice

Effective date: 28th day of August, 2024

Updated 2/28/2025

WWW.CCIMHEALTH.COM (the “Site”) is owned and operated by Dushyant Viswanathan. Dushyant Viswanathan can be contacted at:

CCIM@ccimhealth.com

(888) 250-2246

6320 Canoga Avenue, Flr 15, Woodland Hills, California 91367

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

1. Personal Data: The type of contact and personal data we will collect

2. Consent for Data Collection: How we collect your personal data. Opt In/ Opt Out at any time.

3. Data Usage: How we use your data

4. Data Sharing: How we do not share personal data

5. Data Protection: How we protect your data

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy; and

2. The collection, use, and retention of the data listed in this Privacy Policy.

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Personal Data Collected

Personal Data collected via Contact form page of website consists of name, email address, phone number and reason for contact. CCIM collects your phone number to send you text message updates. We only use this information for messaging purposes as described in this policy.

Consent for Data Collection

Contacts consent to receive messages through:

• Opt-in checkboxes (on contact form of website)

• Confirmation texts (Opt IN/Out reply)

Contacts can opt out of receiving text messages at any time:

• Our text messaging opt-in flow involves a checkbox that contacts check when submitting a form. This confirms that contacts agree to receive SMS updates. Our opt-in form includes instructions for opting out, by replying “STOP” at any time to unsubscribe.

Data Usage:

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this privacy policy.

We use your phone number and email solely to communicate important updates, including service alerts and appointment reminder notifications. We will not use it for any other purpose. We will NOT use your data for SMS marketing purposes. We will NOT send promotional text messages of any kind.

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Data Sharing:

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

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Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;

2. If it is required for any legal proceeding;

3. To prove or protect our legal rights; and

4. To buyers or potential buyers of this company in the event that we seek to sell the company.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. We will retain your contact data for as long as needed to fulfill the purposes outlined in this policy. Personal information is securely deleted upon request or unless otherwise legally required. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

We use HIPAA compliant, restricted access controls and secure storage solutions to protect your data from unauthorized access or misuse.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Elaina Viswanathan

elainaheather@ccimhealth.com

(888) 250-2246

6320 Canoga Ave, Flr 15, Woodland Hills, California 91367

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Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

2. Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

3. Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

4. Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

a. Monitor user preferences to tailor advertisements around their interests.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, Elaina Viswanathan, at:

elainaheather@ccimhealth.com

(888) 250-2246

6320 Canoga Ave, Flr 15, Woodland Hills, California 91367

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